Skip to main content

Mazak over MTConnect

Protocol: MTConnect · Agent port: 5000 (adapter 7878) · Verify: http://<machine-ip>:5000/current · Cable: the machine's Ethernet port, typically patched from the HMI out to the electrical cabinet.

For where the cable goes and how to set the control's IP, subnet and gateway, see Physical Connection in the MTConnect overview.

Most Mazak machines should use the Fusion Client instead

MTConnect is the right choice on a Mazak only if it is already installed. If it is not, use the Mazak Fusion Client, which is the recommended connection method.

Checking for and Enabling MTConnect​

Important: Not all Mazak machines require MTConnect. See the Mazak Connectivity Guide to determine which connection method is appropriate for your machine.

Recommendation:

  • If MTConnect is NOT already installed: Use Mazak Fusion Client instead (recommended)
  • If MTConnect is already installed: You may continue to use MTConnect

Checking for MTConnect:

  1. Access Windows Backend

    • Click Windows Start button on Mazak control
    • The control uses Windows as the OS

  2. Search for MTConnect

    • Click Start → Search
    • Type "MTConnect"
    • Look for MTConnect folder

  3. Verify Installation

    • MTConnect folder should contain:
      • Adapter executable
      • Agent executable
      • Configuration files
    • If not found: MTConnect needs to be installed

Installing MTConnect (if needed):

  1. Contact Mazak

    • Mazak provides MTConnect on a thumb drive
    • Each machine requires individual license file
    • Request one thumb drive per machine
    • Mazak provides installation instructions

  2. Supported Control Models

    • See Configuration for the detailed compatibility chart
    • Generally 2010 or newer controls support MTConnect
    • Smooth and Matrix control families

Network Configuration:

  1. Locate Ethernet Port

    • Port usually patched from HMI
    • Cable runs to keystone in main electrical cabinet
    • Connected to shop network

  2. Configure PC IP Address

    • Access Windows network settings
    • Configure Ethernet adapter
    • Set static IP address
    • WARNING: Do NOT change NC IP Address!

  3. Default MTConnect Port

    • Mazak agent typically uses port 5000
    • Mazak adapter typically uses port 7878 (internal)
    • Verify in MTConnect configuration

Starting MTConnect Service:

  1. Access Control Panel → Administrative Tools → Services
  2. Find "Mazak MTConnect" or similar service
  3. Ensure Status = "Running"
  4. If not: Right-click → Start

Configuration​

Important: Only certain Mazak machines require MTConnect. See the Mazak Connectivity Guide to determine the correct connection method for your specific control type.

Which Mazak controls use MTConnect:

The following controls require MTConnect and cannot use the Fusion Client:

  • Preview G
  • SmoothEZ
  • Smart

All other Mazak controls (Fusion 640, Matrix, Nexus, Preview 3, Smooth/SmoothX/SmoothAi/SmoothG) should connect using the Mazak Fusion Client instead. If MTConnect is already installed and working on one of those controls, it is fine to continue using it.

Contact Mazak or refer to your machine documentation if you are unsure which control type you have.

Installation Process:

  1. Check if Installed

    • Access Windows on control
    • Search for MTConnect folder
    • If found: proceed to configuration
    • If not found: contact Mazak

  2. Request from Mazak

    • Mazak provides MTConnect on USB thumb drive
    • Each machine needs individual license
    • Order separate thumb drive for each machine
    • Includes installation files and instructions

  3. Install from Thumb Drive

    • Follow Mazak-provided instructions
    • Installation includes:
      • MTConnect Adapter
      • MTConnect Agent
      • License file (machine-specific)
      • Configuration files

Network Configuration:

  • Configure "PC IP Address" in Windows network settings
  • DO NOT modify "NC IP Address" (internal machine communication)
  • Default agent port: 5000 (or check MTConnect configuration)
  • Default adapter port: 7878 (internal connection)

Service Management:

  • Service name: "Mazak MTConnect" or similar
  • Location: Control Panel → Services
  • Ensure set to "Automatic" startup
  • Verify "Running" status

Common Issues:

Troubleshooting MTConnect Services​

Problem: Mazak MTConnect service won't stay running after reboot

This is a known issue with older Mazak MTConnect adapters.

Diagnostic Steps:

  1. Access Windows on Mazak Control

    • Click Start menu
    • Type "Run" and press Enter
    • Type CMD and press Enter (opens command prompt)

  2. Test MTConnect Locally

    • In command window, type: telnet localhost 7878
    • If you see streaming data: MTConnect is running, likely network issue
    • If telnet doesn't connect: Service not running

  3. Check Service Status

    • Open Control Panel → Advanced Settings → Component Services
    • Find "MTConnect" or "Mazak MTConnect" in services list
    • Check if service is running
    • If not running: Right-click → Start

  4. Verify Again

    • Return to command prompt
    • Retry telnet test: telnet localhost 7878
    • Should now see data stream

Permanent Fix:

  • Contact Mazak dealer and request upgraded MTConnect adapter
  • Newer software versions resolve auto-restart issues
  • Upgrade recommended for production reliability