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Integrations

Connect MachineMetrics with your existing business systems to create a seamless data flow between the shop floor and your enterprise applications.

Overview​

MachineMetrics integrates with a wide range of external systems to enable:

  • ERP Synchronization - Sync work orders, operations, and production data with your ERP system
  • API Access - Programmatically access MachineMetrics data or push data from external systems
  • Webhook Automation - Trigger actions in external systems based on MachineMetrics events
  • Third-Party Tools - Connect with maintenance, analytics, and automation platforms

Available Integrations​

ERP Systems​

Connect your ERP to synchronize production data and work orders:

ERP Integration Methods:

  • Auto Importer (CSV-based) - Simple scheduled imports
  • REST API - Real-time bidirectional sync
  • Pre-Built Connectors - Turnkey integrations for supported ERPs

API & Developer Tools​

Build custom integrations and automate workflows:

Third-Party Integrations​

Connect with complementary tools and platforms:

Supported Platforms:

  • Maintenance Management (MaintainX, Fiix)
  • Automation Platforms (Make.com, Zapier)
  • Business Intelligence Tools
  • And more

Integration Use Cases​

Common Integration Scenarios​

Scenario 1: ERP → MachineMetrics → ERP

  • Import work orders from ERP
  • Track production on shop floor
  • Export completed quantities back to ERP

Scenario 2: Real-Time Notifications

  • Use webhooks to send alerts to Slack, Teams, or email
  • Trigger maintenance work orders when machine issues occur
  • Update business dashboards with live production data

Scenario 3: Custom Reporting

  • Pull data via API for custom analytics
  • Integrate with BI tools (Tableau, Power BI)
  • Build custom dashboards and applications

Scenario 4: Workflow Automation

  • Automate quality checks and approvals
  • Trigger actions based on production events
  • Synchronize data across multiple systems

Getting Started with Integrations​

Prerequisites​

Before setting up integrations:

  • MachineMetrics Account - Manager or Executive level permissions
  • API Key - Generated from Settings → API Keys (if using API/webhooks)
  • Integration Requirements - Understand what data you need to exchange
  • IT/Developer Support - Available for technical setup (for custom integrations)

Quick Start Path​

  1. Identify Your Needs - Determine which systems need to connect and what data to exchange
  2. Choose Integration Method - Select the appropriate integration approach
  3. Set Up Integration - Follow the specific guide for your chosen method
  4. Test & Validate - Verify data is flowing correctly
  5. Monitor & Maintain - Set up alerts and regular validation checks

Integration Support​

For ERP Integrations​

  • Review ERP Integration Guide for detailed instructions
  • Contact Sales to enable pre-built connectors
  • Work with your Solution Delivery Manager (SDM) for deployment assistance during onboarding
  • Contact technical support for post-onboarding integration issues

For API/Custom Integrations​

For Third-Party Integrations​

  • Review Third-Party Integrations for supported platforms
  • Contact your Solution Delivery Manager (SDM) to enable specific integrations during onboarding
  • For technical integration issues after onboarding, contact support@machinemetrics.com
  • Refer to specific integration guides for setup instructions

API Endpoints​

EnvironmentAPI URL
Standardhttps://api.machinemetrics.com
GovCloudhttps://api.machinemetrics-us-gov.com

Security & Compliance​

All integrations follow MachineMetrics security standards:

  • API keys with scoped permissions
  • TLS encryption for all data in transit
  • Audit logging of all API access
  • Compliance with ISO 27001, SOC 2, and industry standards

See Security Overview for complete security details.

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