Users Management

What is Users?

Users is where you invite colleagues to MachineMetrics and assign roles.

Access: Settings → Users

Who Can Manage: Managers, Executives, IT Admins

User Roles

Available Roles:

1. Kiosk

• Purpose: Tablets and large screen TV displays
• Access: View-only, no login required
• Use Case: Shop floor dashboards on TVs

2. Supervisor

• Access:
  • View dashboards, reports, machines
  • Categorize downtime
  • Reject parts
  • Cannot create/delete reports
  • Cannot manage users
• Use Case: Shift supervisors, floor leads

3. Manager

• Access:
  • All Supervisor capabilities
  • Create/save/delete reports
  • Manage users (invite, edit, deactivate) — cannot assign the IT Admin role
  • Export data
• Use Case: Operations managers, plant managers

4. IT Admin

• Purpose: For IT and technical staff
• Access:
  • Technical configuration: SSO, Edge devices, integrations, API keys
  • System-level maintenance: edit or delete any report or dashboard regardless of owner
• Note: IT Admin is managed by your own IT Admins — it cannot be assigned by Executives or Managers
• Use Case: IT department, system administrators

5. Executive

• Access: Full access to all settings and features
• Use Case: Plant managers, VPs, executives

Inviting Users

Step-by-Step:

1. Navigate to Settings → Users
2. Click "Invite Others" button
3. Enter email addresses:
   • One email per line
   • Can invite multiple users at once
4. Select Role from dropdown (applies to all invited users in this batch)
5. Click "Send"

Example:

john.doe@company.com
jane.smith@company.com
bob.jones@company.com

Role: Supervisor

What Happens:

• Each user receives invitation email
• They click link to create password
• Account activated with assigned role

Editing Users

Changing User Role:

1. Navigate to Settings → Users
2. Find user in list
3. Click Edit (pencil icon)
4. Change Role dropdown
5. Click Save

note

IT Admin is only selectable by an existing IT Admin and will not appear in the Role dropdown for Executive or Manager users.

Deactivating Users:

• Click Deactivate to disable account (user cannot log in)
• Account retained for historical data
• Can be reactivated later

Deleting Users:

• Click Delete to permanently remove account
• Historical data (downtime categorizations, etc.) retained but unlinked from user

User List

Columns:

• Name: User's name (from email or profile)
• Email: User's email address
• Role: Current role
• Status: Active or Inactive
• Last Login: When user last logged in

Filtering:

• Search by name or email
• Filter by role
• Filter by status (Active/Inactive)