Skip to main content

Troubleshooting

Lightweight, concrete troubleshooting guides to help you diagnose and resolve common MachineMetrics issues. Each guide works top-down — confirm scope first, then fix at the right layer.

Articles in This Section

  • Machine Not Reporting — A machine has stopped sending data to MachineMetrics. Work through scope, Edge status, and layer-by-layer fixes to restore reporting.
  • Part Counting — A machine's part count looks wrong. Identify the count source first, then follow the matching branch to find and fix the issue.

Need help? Contact support@machinemetrics.com.